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Customer Experience Consultant
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Looking to Enhance Your Customer Experience?
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Welcome to U Defined CX
At U Defined CX, we believe that exceptional customer experiences are the key to unlocking long-term success. As a dedicated customer experience consulting firm, we help businesses build stronger, more responsive connections with their customers.
Our Approach
We focus on the essentials: timely communication, empathy, and customer-centric strategies. By prioritizing these elements, we empower brands to transform customer interactions into a core strength.
EXCELLENT Based on 2 reviews karthik simha2025-03-11Trustindex verifies that the original source of the review is Google. Testimonial for Ms. Unnathi – U Defined CX I have the privilege of working with Ms. Unnathi from U Defined CX, and her expertise in customer experience management is truly exceptional. While she specializes in training teams to enhance customer interactions, for SOLSPIRE, she goes far beyond that. She plays a pivotal role in shaping SOLSPIRE, not just as a business but as a platform that actively bridges the gap between customers, designers, and vendors. Her insights, strategic guidance, and unwavering support are instrumental in addressing key industry pain points, helping us create a seamless and efficient ecosystem. Ms. Unnathi’s ability to understand challenges, provide clarity, and offer actionable solutions sets her apart. Her passion for excellence and dedication to delivering real value continue to make a significant impact. I am truly grateful for her support and look forward to achieving greater milestones together. – Karthik Simha SOLSPIRE Naveen Hegde2025-03-10Trustindex verifies that the original source of the review is Google. We had attended the CX Workshop on "How to handle irritated customers" It was very insightful and learnt how to handle such instances in our Business with ease. Thank you so much Unnathi Madam